Career & application guide

Arbitrators, Mediators, and Conciliators

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What do arbitrators, mediators, and conciliators do?

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

This describes a U.S. occupation, not a live vacancy. Individual employers may use different titles and requirements.

Job titles to recognize in your search

O*NET reports these titles for this occupation. Compare the responsibilities in each posting before treating titles as equivalent.

  • Alternative Dispute Resolution Coordinator (ADR Coordinator)
  • Arbiter
  • Arbitrator
  • Divorce Mediator
  • Family Mediator
  • Federal Mediator
  • Labor Arbitrator
  • Labor Mediator

Core tasks to compare with a job posting

  • Prepare written opinions or decisions regarding cases.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.
  • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
  • Rule on exceptions, motions, or admissibility of evidence.
  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
  • Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
  • Research laws, regulations, policies, or precedent decisions to prepare for hearings.

Prepare an application for this occupation

  1. Check the employer’s requirements, location, schedule and any licenses against your situation.
  2. Choose two or three tasks above that match the posting and your actual experience.
  3. Build a resume evidence worksheet using the skills and software relevant to that employer.
  4. Practice explaining your contribution, decisions and results before an interview.

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