Career & application guide

Loan Interviewers and Clerks

Get to know the work, the skills that matter, and how to prepare your next application.

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What do loan interviewers and clerks do?

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

This describes a U.S. occupation, not a live vacancy. Individual employers may use different titles and requirements.

Job titles to recognize in your search

O*NET reports these titles for this occupation. Compare the responsibilities in each posting before treating titles as equivalent.

  • Licensed Loan Officer Assistant
  • Loan Analyst
  • Loan Assistant
  • Loan Clerk
  • Loan Originator
  • Loan Processor
  • Loan Representative
  • Mortgage Broker

Core tasks to compare with a job posting

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
  • Answer questions and advise customers regarding loans and transactions.
  • Submit loan applications with recommendation for underwriting approval.
  • Verify and examine information and accuracy of loan application and closing documents.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Check value of customer collateral to be held as loan security.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
  • Accept payment on accounts.

Prepare an application for this occupation

  1. Check the employer’s requirements, location, schedule and any licenses against your situation.
  2. Choose two or three tasks above that match the posting and your actual experience.
  3. Build a resume evidence worksheet using the skills and software relevant to that employer.
  4. Practice explaining your contribution, decisions and results before an interview.

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