Skills to evaluate against your experience
These are the highest-rated skills in our O*NET selection for receptionists and information clerks. Importance uses O*NET’s 1–5 scale; it is not an ATS score or a checklist every employer requires. Include a skill only when you can demonstrate it.
| Skill | Importance / 5 |
|---|---|
| Speaking | 3.88 |
| Active Listening | 3.75 |
| Service Orientation | 3.62 |
| Reading Comprehension | 3.12 |
| Critical Thinking | 3.12 |
| Social Perceptiveness | 3.12 |
| Writing | 3 |
| Coordination | 3 |
| Monitoring | 2.88 |
| Time Management | 2.88 |
| Active Learning | 2.75 |
| Complex Problem Solving | 2.75 |
Software examples associated with this occupation
Use the actual posting to select relevant tools. Familiarity varies by employer and specialization.
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft Word
- Google Docs
- Intuit QuickBooks
- Microsoft PowerPoint
- Microsoft Windows
- 3M Post-it App
- Alpha Software Alpha Five
- Appointment scheduling software
- Automated information system software
Free worksheet · no account needed
Turn your experience into a resume bullet
Choose a task you have actually done. Add your own action, context and result; the worksheet assembles your words without inventing experience.
Your answers stay in this page’s memory. They are not sent to Applyace or saved when you leave. Download your work to keep it.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Your draft
Your draft will appear here as you add your own evidence.
Complete all three fields, then review your wording for accuracy. Leaving fields blank never generates fictional achievements.
Review before using your bullet
Check that it explains your own contribution, connects to the target posting and uses facts you can support. Remove confidential details. If you lack paid experience, a relevant project, internship or volunteer example can provide evidence; label that context accurately.
Ready to plan your search?
Start with receptionists and information clerks as your target. You can change your role in the quiz and tell us your location and work preferences.