Baggage Porters and Bellhops: Career & Application Guide

What do baggage porters and bellhops do?

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

This describes a U.S. occupation, not a live vacancy. Individual employers may use different titles and requirements.

O*NET reports these titles for this occupation. Compare the responsibilities in each posting before treating titles as equivalent.

Receive and mark baggage by completing and attaching claim checks.
Greet incoming guests and escort them to their rooms.
Transport guests about premises and local areas, or arrange for transportation.
Maintain clean lobbies or entrance areas for travelers or guests.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
Explain the operation of room features, such as locks, ventilation systems, and televisions.
Assist travelers and guests with disabilities.
Deliver messages and room service orders, and run errands for guests.
Pick up and return items for laundry and valet service.

Check the employer’s requirements, location, schedule and any licenses against your situation.
Choose two or three tasks above that match the posting and your actual experience.
Build a resume evidence worksheet using the skills and software relevant to that employer.
Practice explaining your contribution, decisions and results before an interview.

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