Career & application guide

File Clerks

Get to know the work, the skills that matter, and how to prepare your next application.

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What do file clerks do?

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

This describes a U.S. occupation, not a live vacancy. Individual employers may use different titles and requirements.

Job titles to recognize in your search

O*NET reports these titles for this occupation. Compare the responsibilities in each posting before treating titles as equivalent.

  • Claims Clerk
  • Clerk
  • Clerk Typist
  • Documentation Specialist
  • File Clerk
  • Medical Records Clerk
  • Office Assistant
  • Police Records Clerk

Core tasks to compare with a job posting

  • Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
  • Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.
  • Gather materials to be filed from departments or employees.
  • Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
  • Add new material to file records or create new records as necessary.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Scan or read incoming materials to determine how and where they should be classified or filed.
  • Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
  • Answer questions about records or files.
  • Assign and record or stamp identification numbers or codes to index materials for filing.

Prepare an application for this occupation

  1. Check the employer’s requirements, location, schedule and any licenses against your situation.
  2. Choose two or three tasks above that match the posting and your actual experience.
  3. Build a resume evidence worksheet using the skills and software relevant to that employer.
  4. Practice explaining your contribution, decisions and results before an interview.

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