Interview preparation

Travel Agents

Know what to prepare for. Explore role-specific prompts and build practice answers from your own experience.

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Practice prompts based on occupational tasks

These Applyace practice prompts use O*NET tasks for travel agents. They are not reported employer questions. If you have not done a task, explain your approach and learning needs instead of inventing experience.

  1. 1. Collect payment for transportation and accommodations from customer.

    Describe a real example of this task. What was your responsibility, and what happened?

  2. 2. Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.

    How did you decide which approach or tools to use? Explain the tradeoffs.

  3. 3. Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.

    What could go wrong during this task? Describe how you would check your work.

  4. 4. Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.

    Explain a time you coordinated this work with someone else. How did you communicate?

  5. 5. Record and maintain information on clients, vendors, and travel packages.

    How would you handle an unfamiliar part of this task? Identify what you would need to learn.

  6. 6. Book transportation and hotel reservations, using computer or telephone.

    What evidence would show this task was completed successfully?

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Practice one answer with your own evidence

Pick an occupational task, then outline a real example. This is practice, not a prediction of an employer’s questions.

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Collect payment for transportation and accommodations from customer.

Your draft

Your draft will appear here as you add your own evidence.

Complete all three fields, then review your wording for accuracy. Leaving fields blank never generates fictional achievements.

Questions to ask the interviewer

  • Which of these occupational tasks takes the most time on your team?
  • How do you measure success in the first three months?
  • Which tools, training and support are available for this role?

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